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FAQ

Frequently asked questions

How quickly can i expect my orders to arrive?

After placing your initial order you will receive updates at every step of the process from confirmation of your order, shipping and tracking number, and notification when your order leaves our warehouse.

What is your refund and return policy

We offer a 100% Money Back Guarantee within 24 hours of your purchase, no questions asked.

For all other returns after the 24-hour window, the following policy applies:

Items must be in "new" and working condition, as well as proof of your order via original purchase order

Please allow up to 5-7 business days for the refund to reflect in your account.

Do we provide international shipping solutions?

No, We are a semi local distributor to Chicago and other Midwest markets

Everything you need to know about the services and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

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